.dll Error Messages!

Customer contacted me yesterday and stated that when booting up her computer she would get .dll error messages on her screen. She said that started when she tried to uninstall MusicMatch Junkbox off her computer. Also the computer was running extreamly slow.

.dll error messages can be tricky to get rid of. Often times it is because a file from a program is either missing or corrupted. We were able to take care of the error messages and clean up the computer.

After running some software scans we noticed that this computer was pretty heavily infected with viruses and spyware. 33 viruses & over 305 pieces of spyware. It was no wonder the computer was running slow.

Because of the amount of viruses on the computer I was curious to see what kind of antivirus software the customer was using. It was Mcafee and it was running and up to date. This edition of Mcafee came with the customers AT&T service. I explained to the customer that it might be in her best interest to try another antivirus software. I recommended several antiviruses that would do a good job on her computer.

The great thing was we only had the computer for 1 day! Again getting the computer in and back to the customer quickly! That's what we try and do every time! We understand that computers are important to many people so we try our best to have it here as little time as possible and back in the customers hands!